Partial Hospitalization Referral Consent — Serenity Bay Healtherenitybayhealth

Please contact the Office Manager for any complaints or grievances. If you are not satisfied with the response received, or would like to register a complaint with the State of Michigan, you may do so in the following ways:

Call the toll-free Complaint Hotline at 800-882-6006
Complete a Health Facility Complaint Form (BHS-OPS-361) and mail to:
611 W. Ottawa Street – Central; PO Box 30664 Lansing, MI 48909
Submit the BHS Online Complaint Form on internet at http://www.michigan.gov/dhs by clicking "Health Systems and Licensing," "Featured Services" (buttons in left hand column)
Submit a letter with the following information:
- Complainant’s name, address and phone
- Facility name and location
- Patient name and location
- Date & Nature of incident